This apathy has been historically global. Hospital administrators were looked upon with a degree of disdain. Most of the hospital superintendents in my medical school days (more than four decades ago) had gravitated to that position after a prolonged clinical career when it was presumed that they had acquired all the skills necessary to function effectively as administrators. The need for specialized training was completely unappreciated. In fairness some of them did demonstrate efficiency but for most it was a welcome sabbatical from years of clinical overload.
Quality Management In Hospitals (2nd Edition)
Author: S K Joshi
Paperback: 464 pages (Rs 595)
Publisher: Jaypee Brothers (2014)